Shipping policy

At Zsons, we’re committed to delivering your orders quickly, safely, and reliably across the Gulf region. Please review our shipping policy for full details on delivery times, rates, and order tracking.

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📦 Where We Ship

We currently offer shipping to:

• 🇦🇪 United Arab Emirates (UAE)

• 🇸🇦 Kingdom of Saudi Arabia (KSA)

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🚚 Order Processing Time

• Orders are processed within 1–2 business days

• Orders placed on weekends or public holidays will be processed the next business day

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📍 Estimated Delivery Times

Note: Delivery times may vary depending on your city and courier availability.

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💳 Shipping Rates

• UAE: AED 15
   → Free shipping on orders over AED 150

• KSA: SAR 20
   → Free shipping on orders over SAR 200

Shipping fees are calculated automatically at checkout based on your delivery location.

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🧾 Order Tracking

As soon as your order ships, you’ll receive a confirmation email with a tracking number so you can follow your delivery in real time.

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🛑 Shipping Delays & Exceptions

While we strive to deliver every order on time, delays may occur due to:

• Customs clearance procedures

• Public holidays or severe weather

• Courier service disruptions

We appreciate your patience and understanding in such rare cases.

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📨 Incorrect Address Policy

Please double-check your shipping address before confirming your order.
Zsons is not responsible for delays or lost shipments caused by incorrect or incomplete address details.

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💬 Need Help?

If you have any questions about your order or shipping status, feel free to reach out.

📧 Email: zsonsofficial@gmail.com
📍 Serving: United Arab Emirates & Saudi Arabia